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Please read and confirm

We CANNOT accept you into our service if any of the following apply to you:

  • You require a hearing assessment prior to referral to ENT (ear, nose & throat) or for ENT advice / investigations, or you are undergoing current ENT investigations.

  • You have blocked (impacted) or suspected excessive ear wax. 

  • You have had sudden loss of hearing in the last 7 days or sudden deterioration of hearing within the last 90 days, or you have uneven / distorted hearing. 

  • You have persistent pain affecting either ear which has lasted more than 7 days in the last 90 days, and/or you have discharge from your ear. 

  • You have fluctuating hearing loss, other than associated with colds, or unusual or abnormal hearing experiences. 

  • You have one-sided, uneven, distorted, pulsating or distressing tinnitus, which is causing sleep disturbance, anxiety or depression. 

  • You have vertigo / imbalance, including spinning, dizziness, swaying or floating sensations. 

  • You require the removal of a foreign object from your ear, for example, a cotton bud.

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